Shipping Policies

Most orders will be shipped within 2 business days of receiving payment from San Antonio, Texas, United States (Monday-Friday, excluding certain holidays) and you should expect to receive it five to seven days via US Postal Service or UPS Ground Standard Shipping unless another shipping method is chosen. In addition to UPS Ground, we offer expedited services as well as local pick-up.

***Expedited shipments cannot be guaranteed at this time due to carrier delays. Please contact us at 210-922-7901 prior to ordering if your order is time sensitive.***

If your package arrives damaged, please do not open and contact us immediately.

Any free shipping offer is for the lower 48 states ONLY. Additional charges may apply for shipping to Hawaii, Alaska, Puerto Rico, some rural areas & U.S. Territories, etc.

If your package is returned by the carrier due to address errors, you will be responsible for the shipping cost. In addition, as a buyer, it is your responsibility to verify that this product is compatible with your application. If you ordered the wrong item for your application YOU are responsible for the return shipping.

Freight Shipping (Heavy Weight Items)

Truck freight applies to orders with large parts or items—such as transmission and transfer case units—that require special handling due to their shape, weight, or packaging. Orders with these characteristics are shipped via truck freight. Orders are usually processed for shipment within 24-48 hours of your order confirmation date, unless otherwise specified. Delivery may take up to 10-14 business days (excluding weekends and holidays) within the contiguous United States. If you are purchasing an item that requires shipping via freight truck, you must have a commercial address otherwise additional charges may be incurred. If the shipping address is changed after the shipment has been picked up by the motor freight carrier it constitutes as a re-consignment and additional charges will be applicable. In the event that your order is subject to additional charges, we will contact you via telephone or email with a revised shipping quote.